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Western Reserve Rowing Association
Refund Policy

2024 WRRA Refund Policy 

WRRA must limit the circumstances under which we offer refunds so that we may effectively and responsibly plan and manage our programs.  Registration fees are defined here as ALL fees (assessment, membership, program fees, etc.) except as otherwise noted.

For Learn to Row fees, no refund will be made for any cancellation made within the 8 days preceding the Learn to Row session unless we are successful in reselling that position.  No refunds will be made to those who fail to show up at the session without any notification.

For all other programs, If a notice of cancellation accompanied by a request for a refund is made in writing (email) to the Membership Director no later than 14 days after a coached program begins (or after the date of registration or the lifting of cold water restrictions, currently April 15, whichever is latest, for non-coached programs) a full refund of the registration fee less any convenience, transaction, or processing fees applied at the time of registration (or built into the activity cost) will be made. 

No refund will be made in the absence of a written request within the stated periods.  After these dates, there will be no refunds made for any fees, except for members who withdraw from a program due to a medical condition or relocation.   If such a member provides a signed letter from his/her health care provider validating his/her condition, he/she will receive a pro-rated refund for certain fees (facilities assessment and membership fees will not be refunded) for the remaining portion of the program starting with the date the medical excuse is received by the Membership Director.  In cases of re-location WRRA will need proof of relocation and will validate that proof.  The Board of Directors reserves the right to make determinations on special circumstances.

WRRA reserves the right to cancel any program due to under-enrollment, coach staffing issues or other circumstances If the program is cancelled prior to the first session, a full refund of the registration fee will be given, otherwise no refund will be made.

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